Contact Information

Please use one of the following methods to contact us. Current and former customers may use their login to open a ticket to us inside our CRM.

Anyone may email us inside your computer's email client.

General Inquiries: contact [at] nullshells.net
Support Department: support [at] nullshells.net
Billing Department: billing [at] nullshells.net
Sales Department: sales [at] nullshells.net
WebDev Department: webmaster [at] nullshells.net

Abuse Department: abuse [at] nullshells.net

Include the appropriate logs and ALL applicable information.
* Source IP
* Destination IP
* Nature of the abuse (spam/phishing/ddos/bruteforce/illegal botnets etc.)
* Time of the attack (preferably in UTC, but certainly the timezone should be listed regardless)
* Sample logs or URLs or Emails (with headers) showing the actual abuse occuring


We will attempt to answer all inquiries within 24 hours. At busy times and during weekends responses may take longer. Response time is often under or around 1 hour.